wayfinding

Getting lost at York University

I was meaning to get to York University for a talk this morning. My being late aside (I missed almost the entire talk and only caught some concluding remarks and the Q&A at the end), when I finally got to York, I spent who-knows-how-much-time on finding the correct building.

Which, clearly, was not something I expected. Somehow, I thought OCAD’s wayfinding system was bad, and all the other schools’ systems are better. This is clearly not true, since this is the second time in three weeks I got completely lost in a university campus that is not OCAD U.

This probably shows a couple of things: First, the existence of campus maps outside buildings is not enough; the placement of maps are also important. (U of T has an entire section devoid of campus maps; at York it took me more than 15 minutes after getting off the bus to finally find a map.) Of course, at OCAD campus maps do not even exist except inside buildings, so their existence is still a problem that needs to be solved.

Also, the wayfinding system at York shows that directional signs without an accompanying map are useless unless you are already fairly familiar with the place. A signpost wouldn’t show you where to get to all building (unless, perhaps, we are talking about a small campus like OCAD’s), so directional signs need to be complemented by campus maps.

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